Terms of Service

Overview

By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

Products

We make every effort to accurately display and describe our products. However, due to differences in screens, lighting, and the handmade nature of some products, colours, designs, and appearances may vary slightly from the images shown.

Pricing and Payments

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Payment must be received in full before an order is processed and dispatched.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of pricing errors, suspected fraud, or product availability issues.

Shipping

Orders are processed and dispatched in accordance with our Shipping Policy. Delivery timeframes are estimates only and are not guaranteed.

Returns and Refunds

Please refer to our Refund Policy for information regarding returns, exchanges, and refunds.

Product Safety

Our wax melts are intended for use in suitable wax warmers only. Keep out of reach of children and pets. Never leave a warmer unattended while in use. We are not responsible for any damage, injury, or loss resulting from the misuse of our products.

Intellectual Property

All content on this website, including images, logos, product descriptions, and branding, is the property of our business and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by Australian law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being published on this website.

Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact Us page.