Privacy policy
Privacy Policy
Last Updated: 23 July 2026
At Solarity Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, create an account or purchase our products.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
When you interact with our website, we may collect personal information including:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- Account information (if you create an account)
- Information you provide when contacting us
- Information about how you use our website, including your IP address, browser type and device information.
How We Use Your Information
We collect your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Communicate with you about your orders
- Respond to enquiries and provide customer support
- Improve our products, services and website
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing emails where you have chosen to receive them.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Payment Information
Payments made through our website are securely processed by trusted third-party payment providers. Solarity Co. does not store your full credit or debit card details.
Sharing Your Information
We only share your personal information where necessary to operate our business, including with:
- Shopify (our eCommerce platform)
- Payment providers
- Shipping and courier companies
- Professional service providers such as accounting or IT support
- Government authorities where required by law.
We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and help us improve our services.
You can choose to disable cookies through your web browser, however some features of our website may not function correctly.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
While we use secure systems and trusted providers, no method of online transmission or electronic storage is completely secure.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or request that your information be corrected if it is inaccurate.
To make a request, please contact us using the details below.
Australian Privacy Laws
Solarity Co. is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when handling your personal information.
Third-Party Services
Our website is powered by Shopify and may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third-party websites and encourage you to review their privacy policies before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements.
Any updates will be published on this page with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Solarity Co.
www.solarityco.com.au